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An archive of articles written by our consultants and associates. They cover a wide variety of garden retail topics and offer lots of good hints for business development, planning, implementation, information and ideas. Search for a specific area of interest by using the Filter by Tag Buttons 

Getting Customer Service Right

Research methodology


Understand How Your Customers Shop


Making it Happen

Finding Good Staff

Retail Awards

Marketing - reap rewards from your Database

Consumer Demand for Service and Information